When people feel valued, supported and connected to a shared mission, they find greater purpose, pride and joy in their roles.
Patient-Centered Clinical Excellence
Goal Champion: Dr. Scott Stringer
Goal One
Foster a culture of professionalism, collegiality and excellence that empowers faculty, staff and learners to find purpose, pride and joy in advancing our shared mission.
Rationale
Expected Outcomes
PPCE Outcome 1.1: Press Ganey engagement scores meet or exceed national medians for academic medical centers
PPCE Outcome 1.2: Medical student ratings of faculty professionalism meet or exceed medians for peer institutions
Year 1 Tactics
PCCE Tactic 1.1: Provide VCU and VCU Health-branded gear for faculty and staff to wear and promote the institution
PCCE Tactic 1.2: Share accomplishments and successes widely through all available media channels
PCCE Tactic 1.3: Apply continuous learning and improvement principles to all aspects of our work
PCCE Tactic 1.4: Make leadership development accessible and systematic
PCCE Tactic 1.5: Enhance and promote Make it Easy Council efforts
Year 2 Tactics
Continue Year 1 tactics
Goal Two
Build cross-disciplinary teams and programs that integrate education, research and clinical care across departments and entities.
Rationale
Integrating education, research and clinical care across departments strengthens the quality of patient care, accelerates discovery and enhances the learning environment
Expected Outcomes
PPCE Outcome 2.1: Comprehensive assessment of barriers to interprofessional care and steps to address them identified
PPCE Outcome 2.2: Learner ratings of interdisciplinary exposure and team-based care will improve
Year 1 Tactics
PCCE Tactic 2.1: Charge a multidisciplinary working group to conduct an assessment of barriers to interprofessional care
PCCE Tactic 2.2: Convene cross-entity groups to create shared goals and metrics
Year 2 Tactics
PCCE Tactic 2.3: Pair executive partners from all relevant entities
PCCE Tactic 2.4: Establish mechanisms for transparent communication of best practices for interprofessional care
Goal Three
Establish VCU School of Medicine as the premier talent pipeline for the Virginia biotech and life sciences industry.
Rationale
Advanced technologies are rapidly reshaping how care is delivered and how current physicians can utilize technology and how we train future physicians.
Expected Outcomes
PPCE Outcome 3.1: Learner satisfaction with digital learning tools
PPCE Outcome 3.2: Reduction in clinical documentation time
PPCE Outcome 3.3: Percentage of faculty/learners actively utilizing new clinical technologies will increase
Year 1 Tactics
PCCE Tactic 3.1: Establish groups dedicated to exploring technology governance, defining best practices for the use of emerging technology and shepherding the implementation of cutting-edge applications across the enterprise
PCCE Tactic 3.2: Promote a culture that actively embraces new technologies by enabling pilots, providing resources for training and recognizing teams that adopt tools that improve effectiveness
Year 2 Tactics
PCCE Tactic 3.3: Integrate digital platforms into educational programs to encourage flexible learning
PCCE Tactic 3.4: Build infrastructure to efficiently and effectively test and implement promising technologies